End User License Agreement
THIS AGREEMENT IS CONTINUOUSLY ACCESSIBLE ON WWW.WISECP.COM. ANYONE WHO BUYS OR RENTS THE WISECP SOFTWARE IS DEEMED TO HAVE READ, UNDERSTOOD, AND ACCEPTED THIS AGREEMENT IN ADVANCE.
- PARTIES TO THE CONVENTION
- Sitemio Information Technologies Trade Limited Company, referred to as "Wisecp.com".
- The "User" refers to the person or entity that uses the WISECP software (i.e. you).
- SUBJECT OF AGREEMENT
The "WISECP" automation software produced by Sitemio Information Technologies LTD. is provided by the user to be purchased/leased and used according to the procedures and principles outlined below.
- LICENSE TYPES AND OBTAINING
3.1. The license types and price information of the software are updated as specified on the www.wisecp.com website. Licenses are defined on a single domain name and cannot be used in a domain name or subdomain other than this domain name. The user will choose any of the license types deemed appropriate for him.
3.2. MONTHLY / YEARLY LICENSES
3.3. Startup License (Monthly / Yearly)
In this license type, the software is rented monthly or annually and there is an obligation on the software to have a "Powered by WISECP" brand link regarding the WISECP brand. In case of any intervention that will prevent this link from being removed, hidden or visible in any way, the user accepts and declares in advance that the license purchased will be canceled and the payment will not be returned under any circumstances. There are no limitations. Free updates and support services are provided throughout the service life.
3.4. Professional License (Monthly / Yearly)
In this license type, the software is rented monthly and annually, and there is no obligation to have a "Powered by WISECP" brand link regarding the WISECP brand. There are no limitations. Free updates and support services are provided throughout the service life.
3.5. LIFETIME LICENSES
3.6. Startup License (Lifetime)
In this license type, the software is purchased by paying only "one time" and there is an obligation on the software to have a "Powered by WISECP" brand link regarding the WISECP brand. In case of any intervention that will prevent this link from being removed, hidden or visible in any way, the user accepts and declares in advance that the license purchased will be canceled and the payment will not be returned under any circumstances. There are no limitations. During the service period, an update and support service is provided within the annual fee determined by Wisecp.com. The first year update and support service is free.
3.7. Professional License (Lifetime)
In this license type, the software is purchased by paying only "one time" and there is no obligation to have a "Powered by WISECP" brand link regarding the WISECP brand. There are no limitations. During the service period, an update and support service is provided within the annual fee determined by Wisecp.com. The first year update and support service is free.
3.8. Enterprise License (Lifetime)3.9. Obtaining a License
In this license type, the software is purchased by paying only "one time" and there is no obligation to have a "Powered by WISECP" brand link regarding the WISECP brand. There are no limitations. Lifetime update and support service is free.
Obtaining a license is provided via the www.wisecp.com official web site. The user will be able to access the license information purchased or leased by providing client information via the www.sitemio.com website and download the installation files.
- LICENSE EXCHANGE POLICIY
You can change license information at any time. There are no restrictions on this. However, the license information change cannot be made for "resell" purposes. If this is determined, the relevant license may be revoked and you will lose all your rights.
- LICENSE TRANSFER POLICIY
Leased licenses (monthly or yearly) cannot be transferred to another user. Lifetime licenses can be transferred to another user, provided that 20% of the license fee is paid. (Lifetime licenses purchased before 15/07/2020 are entitled to one free transfer by the first owners.) To "re-transfer" lifetime licenses, 20% of the license fee must be paid.) The transfer process once it is done, it cannot be canceled and undone.
6.1. For the cancellation of the license and a refund, it is essential that the software is a self-inflicted chronic problem and error and cannot be fixed. Any feature that is not included in the software does not mean that the software is incomplete, incorrect, or defective. The user should review it from the from begin to end, request information if necessary, and confirm whether it is appropriate for him before owning the software.
6.2. If the server on which the software is installed does not have sufficient hardware and features, and other server-side problems, cancellation and refund is not possible.
6.3. No cancellation or refund is possible due to problems arising from third party modules and APIs working integrated with the system.
6.4. If the necessary conditions for cancellation and refund occur, a cancellation request must be created on the customer panel service details.
- TECHNICAL SUPPORT
7.1. The user is entitled to request technical support at any time. The user will be required to provide technical support requests through the "support system" by providing client input through the www.wisecp.com official website. Accepts and declares that will not receive support services in different ways. Technical support response times can take up to 24 hours on average, depending on the intensity status. The user agrees to this situation. Technical support services relate to the standard functioning of the software and the problems, errors and problems that will be experienced. Other considerations are not covered by support. Problems that occur due to erroneous and invalid interventions imposed on WISECP software files are not considered under technical support and do not have any liability to Wisecp.com. In such cases, the user agrees and declares that the software will resolve the problem by uploading the original files and database back to the server.
7.2. The user is obliged to provide the server hardware and requirements necessary for the smooth functioning of the WISECP software. These requirements have been declared to the user before and during the purchase. In some cases, a number of additional features may be required on the base level. In such cases, the user agrees and declares that the features that Wisecp.com declares in addition shall be provided.
7.3. The user agrees and declares that the WISECP software will receive a paid support service for non-standard functioning.
7.4. The user agrees and declares that he or she will pay for the different modules, requests and arrangements to be requested.
- LICENSE PAYMENTS
WISECP license payments are made in advance by credit card or bank transfer during the license creation phase. The monthly license period is 30 days. If no payment is made, the license is suspended on the next day after the last payment date and is cancelled if no payment is made. A license alert will automatically appear on the user's web site that is connected to the suspended license. The user accepts and declares this in advance. For lifetime licenses, a payment is paid and no other payment is made.
There are occasional updates and new releases on WISECP. Update operations are done via the admin control panel, update centre. Wisecp.com is not obligated to share any information about the content, duration and scope of the updates and makes no warranty.
- THIRD PARTY INTEGRATIONS AND API'S
A number of API integrations are available on WISECP. These are API integrations and modules developed to enable third-party products and services that are not affiliated with the software to integrate with WISECP. Wisecp.com is not responsible for any disruptions that may occur as a result of changes or errors to third party services with API integrators in their own infrastructure. Wisecp.com does not offer any guarantees that the APIs will work seamlessly for ever.
- CHANGES IN THE AGREEMENT
Wisecp.com may, at any time, modify the terms and conditions of this agreement in part or all for its products and services offered on the site. Changes will be effective from the date of publication on the site. It is the user's responsibility to track and control the changes.
- INTELLECTUAL PROPERTY RIGHTS
12.1. The title, business name, trademark, patent, logo, design, and products contained in Wisecp.com and Wisecp.com.com are protected by all intellectual property rights, national and international law, registered or unregistered. The use of products and services in this agreement does not grant any rights to such intellectual property rights.
12.2. WISECP automation software cannot be reproduced, published, copied or transmitted in any way. The whole or part of it cannot be used without permission.
12.3. WISECP visual design and source codes are registered and all rights reserved. Only our web site, our dealers' websites and authorised business partners are sold.
- THE INTEGRITY AND APPLICABILITY OF THE AGREEMENT
If one of these contractual terms becomes partially or completely void, the remainder of the contract continues to retain its validity.
All notices sent to parties related to this agreement shall be made via the known email address of Wisecp.com and the email address indicated by the user in the membership form. The user agrees that the email address specified during the member process is the current notification address.
- DISPUTE RESOLUTION
The courts of Turkey / Istanbul courthouse are authorised to resolve any dispute arising from the implementation or interpretation of this agreement.